Terms of Service

Last Updated: August 6, 2026

Welcome to Skivaana ("Skivaana", "we", "our", or "us"). By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

Skivaana offers skincare and beauty products intended for personal use only.

While we strive to display product images, descriptions, and colors as accurately as possible, actual products may vary slightly due to photography, lighting, or individual screen settings.

Product availability is subject to change without prior notice.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We reserve the right to change prices, promotions, offers, or discounts at any time without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation via email or SMS.

Acceptance of an order occurs only after it has been verified and dispatched. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

• Product unavailability

• Pricing or technical errors

• Suspected fraudulent activity

• Incorrect customer information

• Orders violating our policies

If payment has already been processed for a cancelled order, a full refund will be issued.

5. Payments

We accept multiple secure payment methods, including:

• UPI

• Credit & Debit Cards

• Net Banking

• Digital Wallets

• Cash on Delivery (where available)

All payments are securely processed through trusted third-party payment gateways.

6. Shipping & Delivery

Estimated delivery timelines are displayed during checkout and may vary depending on your location.

Delivery delays caused by courier partners, severe weather, natural disasters, public holidays, or other unforeseen circumstances are beyond our control.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Returns, Replacements & Refund Policy.

Please refer to the dedicated policy page before making a purchase.

8. Product Usage

Our skincare products are intended for external use only unless otherwise specified.

Customers are encouraged to perform a patch test before using any new skincare product.

If irritation, allergic reactions, or discomfort occur, discontinue use immediately and consult a qualified healthcare professional.

Skivaana shall not be liable for reactions resulting from misuse, failure to follow product instructions, or undisclosed allergies.

9. Health Disclaimer

The information provided on this website is for informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary depending on skin type, lifestyle, and consistent product usage.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Product names

• Images

• Graphics

• Videos

• Website design

• Text

• Branding

is the exclusive property of Skivaana and may not be copied, reproduced, distributed, modified, or used without prior written permission.

11. User Conduct

You agree not to:

• Violate any applicable laws.

• Attempt unauthorized access to our website or systems.

• Upload harmful software, viruses, or malicious code.

• Misuse promotional offers or discount codes.

• Impersonate another person or organization.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Skivaana shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of our website

• Product usage

• Delayed deliveries

• Technical interruptions

• Third-party services

Our total liability shall not exceed the amount paid for the purchased product.

13. Third-Party Services

Our website may contain links to third-party websites or services for your convenience.

Skivaana is not responsible for the content, privacy practices, or policies of any third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any updates will be posted on this page with a revised Last Updated date.

Your continued use of the website after such changes constitutes your acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Skivaana

Email: one.agencz@gmail.com

Website: https://skivaana.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)